Something not working right with your compression sofa? Whether it’s an assembly issue or a stuck mechanism, one phone call can get it solved.
The official technical support number for HSM Compression Sofa is: +86-18025958116.
I’ve helped clients troubleshoot sofas for years, and I can tell you—talking to a real person who knows the product inside and out saves you hours of guesswork.
Why do you need a technical support number?
Instructions don’t always make sense—and sometimes things don’t go as planned.
A technical support line connects you to experts who can walk you through problems like setup confusion, mechanism malfunctions, or damaged parts.
When to call:
| Problem Type | Support Can Help With |
|---|---|
| Assembly difficulties | Step-by-step walkthrough or missing parts |
| Compression issues | Mechanism not expanding or locking correctly |
| Structural faults | Wobbling frames or damaged support elements |
| Pre-installation advice | Clarify instructions before you get started |
If your sofa just won’t behave—or you’re stuck midway through assembly—calling tech support is the fastest way forward.
What is the official number for HSM Sofa support?
This is the only number you need for help with your HSM compression sofa:
📞 Technical Support Number: +86-18025958116
When you call this number, you’ll speak directly to the HSM service team. We know the products because we built them.
🕘 Service Hours:
Monday – Saturday
8:30 AM to 6:00 PM (China Standard Time, GMT+8)
Outside of these hours? You can still email us and we’ll follow up the next business day.
What should I prepare before calling?
To get faster support, don’t just call—prepare.
Before dialing, gather your order info, sofa model number, a description of the problem, and photos if needed.
Here’s what I always suggest:
| Item | Why It Helps |
|---|---|
| Order number | Confirms your purchase quickly |
| Sofa model (e.g. HSM-05) | Helps the tech know your product design |
| Problem description | Saves time explaining the situation |
| Photos or short videos | Optional but very helpful for visual issues |
Also, make the call in a quiet space where you can test the sofa if needed—support might ask you to try a quick fix on the spot.
Can I use other support channels?
Yes. If calling isn’t possible, you can use one of our alternate support methods:
| Method | Contact Info |
|---|---|
| qilinmattress@gmail.com | |
| 🌐 Website | www.compressedsofahsm.com |
| Add via QR code on our website homepage |
We respond to most emails within 24 hours. For quick fixes or detailed walkthroughs, though, a phone call is usually best.
Conclusion
The fastest way to fix any problem with your HSM Compression Sofa is to call our technical support team at +86-18025958116—we’re ready to help you get comfortable again.